Customer Service

1.800.SHOP.PRU
617.236.3100

Hours: Mon-Sat 10:00 a.m. to 9:00 p.m., Sun 11:00 a.m. to 6:00 p.m.

Boston’s Back Bay

800 Boylston Street
Boston, MA 02199

The Shops at Prudential Center has a combined Customer Service Desk and Visitor Information Desk, which provides tourists and visitors with information about the Center as well as Boston and beyond.

CUSTOMER SERVICE DESK:

Located in Center Court near Ann Taylor and Club Monaco. Services include:
• Store and Boston restaurant directories and maps
• Tourist information and directions
• Wheelchairs and child strollers
• Lost & Found

• Bike helmet sales
• Boston restaurant reservation service Monday–Saturday 10:00 a.m.–9:00 p.m. Sunday 11:00 a.m.–6:00 p.m.

VISITOR INFORMATION DESK
(GREATER BOSTON CONVENTION & VISITORS BUREAU):

Located at the Customer Service Desk in Center Court. Services include:
• City maps and guidebooks
• Public transportation information
• Boston parking information
• Postcards
• Go Boston cards
• Citypass Monday–Saturday 9:00 a.m.–6:00 p.m. Sunday 10:00 a.m.–6:00 p.m.

About Prudential Center
Facts about The Shops at Prudential Center
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