Customer Service





Boston’s Back Bay
800 Boylston Street
Boston, MA 02199


Prudential Center has a combined Concierge Desk and Visitor Information Desk, which provides tourists and visitors with information about the Center as well as Boston and beyond.


Hours: Mon-Sat 10:00 a.m. to 9:00 p.m., Sun 11:00 a.m. to 8:00 p.m.

Located off Center Court near Club Monaco. Services include:

• Store and restaurant directories
• Wheelchairs and child strollers
• Lost & Found
• Hubway bike helmet sales
• Boston restaurant reservations

• City maps and guidebooks
• Public transportation information

About Prudential Center
Facts about the retail at Prudential Center 
Download photographs

fashion at The Shops at the Prudential Center

fashion at The Shops at the Prudential Center