Customer Service

 

 

1.800.SHOP.PRU

 

Boston’s Back Bay
800 Boylston Street
Boston, MA 02199

 

The Shops at Prudential Center has a combined Customer Service Desk and Visitor Information Desk, which provides tourists and visitors with information about the Center as well as Boston and beyond.


CUSTOMER SERVICE DESK:

617.236.3100
Hours: Mon-Sat 10:00 a.m. to 9:00 p.m., Sun 11:00 a.m. to 8:00 p.m.

Located in Center Court near Microsoft and Club Monaco. Services include:

• Store and restaurant directories and Boston maps
• Tourist information and directions
• Wheelchairs and child strollers
• Lost & Found
• Bike helmet sales
• Boston restaurant reservations


VISITOR INFORMATION DESK 
(GREATER BOSTON CONVENTION & VISITORS BUREAU):

617.867.8389
Hours: Mon-Fri 9:00 a.m. to 5:30 p.m., Sat-Sun 10:00 a.m. to 6:00 p.m.

Located at the Customer Service Desk in Center Court. Services include: 

• City maps and guidebooks
• Public transportation information
• Boston parking information
• Postcards
• Go Boston cards 
• Citypass

About Prudential Center
Facts about The Shops at Prudential Center 
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fashion at The Shops at the Prudential Center

fashion at The Shops at the Prudential Center