Customer Service

1.800.SHOP.PRU

617.236.3100
Hours: Mon-Sat 10:00 a.m. to 9:00 p.m., Sun 11:00 a.m. to 6:00 p.m.

Boston’s Back Bay
800 Boylston Street
Boston, MA 02199

The Shops at Prudential Center has a combined Customer Service Desk and Visitor Information Desk, which provides tourists and visitors with information about the Center as well as Boston and beyond.


CUSTOMER SERVICE DESK:

Located in Center Court near Ann Taylor and Club Monaco. Services include:

• Store and Boston restaurant directories and maps
• Tourist information and directions
• Wheelchairs and child strollers
• Lost & Found
• Bike helmet sales
• Boston restaurant reservations Monday–Saturday 10:00–9:00 p.m. Sunday 11:00–6:00 p.m.


VISITOR INFORMATION DESK 
(GREATER BOSTON CONVENTION & VISITORS BUREAU):

Located at the Customer Service Desk in Center Court. Services include: 

• City maps and guidebooks
• Public transportation information
• Boston parking information
• Postcards
• Go Boston cards 
• Citypass Monday–Saturday 9:00–6:00 p.m. Sunday 10:00–6:00 p.m.

About Prudential Center
Facts about The Shops at Prudential Center 
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fashion at The Shops at the Prudential Center

fashion at The Shops at the Prudential Center