Welcome back!


Welcome Back, We've Missed You!

We are excited to welcome you back to Prudential Center after many months apart. As of June 8, 2020, as directed by the governor of Massachusetts our shops and restaurants will begin Phase II of reopening.

Our priority is creating a safe and healthy environment for our visitors feel comfortable. Please find some details on our commitment to health and safety upon return. We can't wait to see you soon.

shops are open


Prudential Center is open during regular business hours, Monday - Saturday 11:00 a.m. to 7 p.m. and Sunday - noon to 6 p.m., however individual shops and restaurant hours will vary. Below is a link with specifics on temporary, new Store & Restaurant Openings, Hours & Services. Please note, these hours will be adjusted daily. We recommend you call the shop or restaurant you wish to visit before planning your trip to The Pru to confirm hours are up-to-date.

Phase II: Store Opening, Hours & Services

Phase II: Restaurant Opening, Hours & Services


In accordance with guidelines recommended by government and local public health officials, the following safety measures will be required of all Prudential Center visitors, retail personnel, and office tenants.

FACE COVERINGS will be required in the Prudential Center retail common areas, including retail arcades, patron and freight elevators, shared restrooms, service corridors, and loading docks.

PHYSICAL DISTANCING of at least 6 feet will be encouraged through signage throughout Prudential Center, specifically, at elevators, restrooms, seating areas, and as needed for line queuing.

ELEVATOR PROTOCOL and occupancy limits have been established for patron and freight elevators.

OFFICE BUILDINGS & LOADING DOCKS will follow the same safety guidelines as within the retail common area.

Increased frequency of disinfecting of high-touch surfaces have been implemented throughout the Center and touchless hand sanitizer dispensers have been placed at the entrances.


Curbside pick-up will be available at participating shops and restaurants. Pick-up locations are located at 1. Boylston Street at Prudential Center's main entrance, 2. Inside the red level garage on Huntington Ave, and 3. Inside the green level garage on Ring Road. You may park for 15 minutes while you wait for a shop or restaurant to bring your items out to your car. Parking spaces will be labeled by number as a directive for pick-up. Please contact shops and restaurants directly to inquire about their curbside pick-up program.

Phase II: Store Opening, Hours & Services

Phase II: Restaurant Opening, Hours & Services


In an added effort to support your businesses' pick-up and takeout services, we will be temporarily offering complimentary 30-minute parking when customers make a purchase of $10 or more at any Prudential Center shop or restaurant. Offer valid when your customers park within Prudential Center Parking Garages only. After 30 minutes, standard parking rates will apply. For standard parking rates, please view our rates.


curbside pick up map



We're here for you! Our concierge team is located on-site at Prudential Center to assist you, answer questions, and ensure your visit is enjoyable.

Services include:

  • Live Chat
  • Lost and Found
  • Restaurant Reservation
  • Store Hours and Recommendations
  • PRUferred Card Discount Books
  • Directories
  • Wayfinding
  • City and Transit Information
  • Wheelchair and stroller rentals

Contact Us